Terms of service

Terms of Service

1. About Stock Release UK

This website is operated by Stock Release UK.

Stock Release UK provides business-to-business stock marketing, buyer-introduction and negotiation services for surplus, overstock, end-of-line, discontinued and other commercial stock.

Stock Release UK acts as a disclosed sales agent. Unless expressly stated otherwise in writing:

  • the stock owner remains the owner and contractual seller of the goods;
  • Stock Release UK does not purchase or take title to the goods;
  • the buyer contracts directly with the stock owner;
  • the seller invoices the buyer;
  • the buyer pays the seller directly;
  • Stock Release UK does not receive the purchase price for the goods.

In a genuine agency arrangement, ownership remains with the principal rather than passing to the agent.

2. Business users only

The Trade Room and stock opportunities presented through Stock Release UK are intended for businesses, sole traders, partnerships, companies and other persons acting for purposes connected with their trade or profession.

They are not intended for consumers purchasing wholly or mainly for personal use.

By applying for Trade Room access, submitting stock or participating in a transaction, you confirm that you are acting in the course of business and have authority to bind the relevant business.

3. Website use

You may use this website only for lawful business purposes.

You must not:

  • provide false or misleading information;
  • impersonate another person or business;
  • attempt to gain unauthorised access to the Trade Room;
  • interfere with the operation or security of the website;
  • copy private stock listings for unauthorised commercial use;
  • contact sellers or buyers in order to avoid agreed Stock Release UK fees;
  • use the website for fraud, unlawful trade or prohibited goods.

We may restrict or withdraw access where we reasonably believe these terms have been breached.

4. No public Shopify sale or checkout

Stock transactions are not completed through the normal Shopify shopping cart or checkout.

A stock listing, guide price, invitation to discuss, email, telephone conversation or Trade Room entry does not itself constitute a binding sale contract.

A transaction proceeds only when the seller approves the final commercial terms and the seller and buyer enter into their direct sale agreement.

5. Seller relationship

Before Stock Release UK markets stock, the seller must agree our separate Seller Terms of Business.

The seller will normally provide:

  • identity and business details;
  • evidence of ownership or authority to sell;
  • stock descriptions and quantities;
  • condition information;
  • photographs and supporting documents;
  • storage and collection details;
  • VAT status;
  • the minimum net amount the seller needs to retain after applicable Stock Release UK fees.

Stock Release UK may decline stock that is unsuitable, prohibited, unsafe, inadequately documented or commercially unrealistic.

6. Marketing and negotiation

Where a campaign is accepted, Stock Release UK may:

  • prepare and edit stock information;
  • calculate a private reserve based on the seller’s required net return and applicable fees;
  • market the stock at a higher realistic trade price;
  • present the opportunity privately to suitable buyers;
  • handle enquiries;
  • negotiate offers;
  • refer proposed terms to the seller for approval.

Stock Release UK does not guarantee that the stock will sell, that a particular price will be achieved or that a buyer will complete.

The seller retains the right to accept or reject the proposed final deal, subject to any obligations in the separate Seller Terms of Business.

7. Pricing, reserve and final approval

Indicative prices and asking prices are not binding offers.

The seller’s required net return and private reserve are confidential and are not normally disclosed to prospective buyers.

No deal is final unless the seller expressly approves the agreed price and material transaction terms.

The seller is responsible for issuing the sales invoice to the buyer, including any VAT that the seller is legally required to charge.

8. Stock Release UK fees

There is no upfront campaign charge unless expressly agreed otherwise in writing.

After the seller has received cleared payment from the buyer, Stock Release UK will invoice the seller for:

  • the agreed successful campaign fee; and
  • commission equal to 25% of the net goods value,

unless different written terms have been agreed for a particular campaign.

For this purpose, net goods value excludes:

  • VAT; and
  • separately itemised delivery, collection, courier, pallet or freight charges.

The invoice payment deadline and any consequences of late payment will be set out in the Seller Terms of Business or invoice.

9. Buyer access and verification

Trade Room access is private and may be subject to application, identity checks, business verification or approval.

Approval is discretionary and may be refused or withdrawn.

Buyers must keep login details secure and must not share private listings, seller information, pricing information or confidential campaign material with unauthorised persons.

Trade Room approval does not amount to a guarantee of a buyer’s creditworthiness, solvency, conduct or ability to complete a purchase.

10. Goods and stock information

Stock Release UK relies substantially on information supplied by sellers.

The seller is responsible for ensuring that stock information is accurate, complete and not misleading, including information about:

  • ownership;
  • quantity;
  • specification;
  • condition;
  • age;
  • packaging;
  • defects;
  • damage;
  • shelf life;
  • regulatory status;
  • intellectual-property rights;
  • restrictions on resale.

We may edit or summarise supplied information for presentation, but this does not transfer the seller’s responsibility for the underlying accuracy.

Under the Sale of Goods Act 1979, goods sold by description are subject to an implied term that they correspond with that description. Other implied terms concerning quality or fitness may also apply, depending on the circumstances and any lawful contractual exclusions.

11. Buyer due diligence

Before approving a transaction, buyers should conduct whatever commercial checks are appropriate, including reviewing:

  • descriptions and photographs;
  • samples where available;
  • quantities;
  • condition reports;
  • packaging;
  • expiry or best-before dates;
  • transport requirements;
  • resale restrictions;
  • applicable regulations;
  • seller identity and invoice details.

Stock may be surplus, clearance, discontinued, customer-returned, mixed, aged, short-dated, imperfectly packaged or otherwise outside normal retail supply. Any known material conditions should be stated in the listing or transaction documents.

12. Contract between seller and buyer

The contract for the goods is between the seller identified in the transaction documentation and the buyer.

The seller is responsible for:

  • title and authority to sell;
  • the accuracy of the description;
  • the sales invoice;
  • VAT treatment;
  • lawful supply;
  • preparation and release of the goods;
  • agreeing delivery or collection;
  • dealing with claims concerning the goods.

The buyer is responsible for:

  • carrying out appropriate checks;
  • approving the agreed description and terms;
  • paying the seller;
  • collecting or receiving the goods as agreed;
  • promptly inspecting the goods;
  • complying with applicable resale and product rules.

13. Payment

Unless otherwise agreed in writing, the buyer must pay the seller directly using the payment details shown on the seller’s invoice.

Stock Release UK does not hold buyer funds and is not an escrow provider, payment institution or guarantor of payment.

Neither party should change bank details solely on the basis of an unexpected email. Sellers and buyers should independently verify material payment changes using a known contact method.

14. Delivery and collection

Delivery and collection arrangements are agreed separately for each transaction.

They may include:

  • collection by the buyer;
  • delivery arranged by the seller;
  • transport arranged by the buyer;
  • a third-party carrier;
  • another agreed arrangement.

Risk, title, loading obligations, insurance and transport costs should be confirmed in the transaction terms between seller and buyer.

Separately charged delivery and collection costs are excluded from the net goods value used to calculate Stock Release UK’s commission.

15. Returns, shortages and goods issues

Business buyers do not have an automatic consumer-style cooling-off right merely because they change their mind.

Any rights concerning rejection, return, replacement, price reduction, credit or refund depend on:

  • the seller-buyer contract;
  • the agreed stock description;
  • the circumstances;
  • applicable law.

The buyer should inspect the goods promptly and report visible shortages, damage, incorrect goods or material discrepancies as soon as reasonably possible.

Goods must not be returned without prior written agreement from the seller.

Stock Release UK may assist communication, but the seller remains primarily responsible for resolving claims relating to the goods.

16. Prohibited and restricted stock

We may refuse or remove stock including, without limitation:

  • counterfeit or stolen goods;
  • goods infringing intellectual-property rights;
  • illegal goods;
  • unsafe or recalled products;
  • goods requiring licences that have not been evidenced;
  • controlled drugs;
  • weapons or explosives;
  • hazardous materials;
  • prohibited wildlife products;
  • goods subject to sanctions or trade restrictions;
  • goods that cannot lawfully be resold.

The seller remains responsible for ensuring that the goods may lawfully be marketed, transported and sold.

17. No professional advice

Website content and communications from Stock Release UK are provided for commercial information only.

They do not constitute legal, tax, VAT, accounting, regulatory, product-safety or financial advice.

Sellers and buyers should obtain their own professional advice where appropriate.

18. Intellectual property

The website, Stock Release UK branding, original text, graphics, layout and campaign materials belong to Stock Release UK or are used with permission.

You may not copy, reproduce, publish, scrape, distribute or commercially exploit them without written permission.

Sellers grant Stock Release UK a non-exclusive licence to use supplied photographs, descriptions, logos and stock information for the purpose of marketing the relevant campaign.

The seller confirms that it has the necessary rights to provide and authorise use of that material.

19. Confidentiality

Private Trade Room material, reserve information, buyer and seller identities, negotiations, offers and transaction details may be confidential.

Users must not disclose confidential information except:

  • where required to assess or complete the transaction;
  • to professional advisers who are bound by confidentiality;
  • where required by law;
  • with the relevant party’s consent.

Specific confidentiality and non-circumvention duties may also be included in the Seller Terms of Business and Buyer Trade Room Terms.

20. Availability and accuracy of the website

We aim to keep the website available and accurate, but we do not guarantee uninterrupted operation or that every listing will remain current.

We may:

  • correct errors;
  • update listings;
  • withdraw stock;
  • suspend Trade Room access;
  • change the website;
  • conduct maintenance;
  • discontinue features.

Stock availability may change without notice.

21. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • any other liability that cannot lawfully be excluded.

Subject to that, Stock Release UK is not the seller, manufacturer, importer, carrier or owner of stock marketed through the service.

To the fullest extent permitted by law, Stock Release UK will not be liable for:

  • the quality, safety, legality or condition of goods;
  • inaccurate information supplied by a seller;
  • a buyer’s failure to pay;
  • a seller’s failure to deliver;
  • loss or damage in transit;
  • a party’s failure to complete;
  • loss of profit, revenue, business, opportunity, goodwill or anticipated savings;
  • indirect or consequential loss.

Any exclusion or restriction of liability in a business contract must comply with the Unfair Contract Terms Act 1977 and, where required, satisfy the statutory reasonableness test. Liability for death or personal injury caused by negligence cannot be excluded.

A final monetary liability cap should be added only after legal review and aligned with your insurance cover.

22. Indemnity

A business user may be required under the separate seller or buyer terms to compensate Stock Release UK for losses arising from:

  • false or misleading information;
  • lack of title or authority;
  • unlawful goods;
  • infringement of third-party rights;
  • breach of confidentiality;
  • deliberate circumvention of agreed fees;
  • breach of applicable law.

Any indemnity will be subject to the wording of the relevant signed terms and applicable law.

23. Privacy and cookies

We process personal information in accordance with our Privacy Policy.

The website may use cookies and similar technologies in accordance with our Cookie Policy and the choices available through the cookie-preference tool.

24. Suspension and termination

We may suspend or terminate access where a user:

  • breaches these terms;
  • fails verification;
  • behaves fraudulently or abusively;
  • creates legal or reputational risk;
  • misuses confidential information;
  • attempts to avoid agreed fees;
  • becomes insolvent or appears unable to complete transactions.

Termination does not affect rights, payment obligations, confidentiality duties or liabilities that arose beforehand.

25. Changes to these terms

We may update these Terms of Service from time to time.

The current version will be published on this page with its effective date. Material changes may also be communicated to registered users.

Continued use after the effective date constitutes acceptance of the updated website terms, but changes will not retrospectively alter an already agreed transaction unless the parties agree otherwise.

26. Governing law and jurisdiction

These terms and any non-contractual disputes arising from them are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, unless a separate written agreement provides otherwise.

27. Contact

Questions about these terms should be sent through the contact details shown on the Stock Release UK website.

Effective date: July 2026